I have over 20 years of experience working as a professional communicator for some of the most respected companies in North America including Fidelity Investments, Prudential Insurance, and Bass Pro Shops. In this role, I have written numerous training guides, intranet pages and reports that are still in use and helping many people years later. While my background and experience centers mainly on the customer service, banking and brokerage industries, I also have extensive experience with personal finance, travel, construction, and the outdoors. I may be newer to freelancer, however,I am no stranger to hard work and dedication. I am ready to tackle your writing needs. Give me a chance and you will not be disappointed.