-Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeless and creativity. -Over 5 yrs in experience in the Business process outsourcing industry,with a strong background in sales,lead generation and telemarketing services. Excellent interpersonal skills and the ability to communicate effectively. -A self motivated and organized data entry/list builder professional. -Two years experience as Quality Assurance Analyst-Telemarketing *Determines telemarketing quality standards by studying inbound and outbound calls and customer service presentations; conducting test calls to telemarketing service representatives on new products. *Monitors and evaluates the quality of the Telemarketing agents calls and identifies those that would need calibration and additional training. *Scrutinizes calls and ensures that all leads submitted to clients are qualified based on campaign specifics.