Plan and sell transportations, accommodations, insurance and other travel services Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers Book transportation, make hotel reservations and collect payment/fees Use promotional techniques and prepare promotional materials to sell itinerary tour packages Deal with occurring travel problems, complaints or refunds Attend travel seminars to remain updated with tourism trends Enter data into our software and maintain client files Network with tour operators