I have over 13 years experience in pharmaceutical and medical device industries. My experience includes developing, configuring, and providing administration support in all aspects of TrackWise applications including TrackWise Digital. I am available to assist in configuring and modifying new quality systems including Change Control, Deviation, CAPA, Complaint, Investigation and other processes/workflows: 1. Setting up new quality processes in TrackWise Digital on Salesforce platform. 2. Performing validation and PQ testing. Designing test scripts and test cases. 3. Making changes to existing workflows, proposing process improvements, setting up automation using TrackWise Coordinator. 4. New project workflow design using Agile methodologies and prototyping. 5. Creating standard and ad hoc reports using Crystal Reports and TW Analytics. This includes single and multi record reports as well as setting up auto reports. 6. Administering TW user accounts, setting up parallel approvals, creating notifications. 7. Using PR Import and batch edit utilities for updating records. 8. Performing migrations from Sandbox to Production environment. 9. Creating training documentation for new and existing Projects. 10. Administering TrackWise trainings for new users.