Research content, Devise and prepare course structure, module details, content pertaining to Soft Skills Training. Provide sessions on voice & accent and soft skill for enhancement and coach people with email & chat etiquette. Responsible for researching and selecting the best platform to deliver and utilize training materials. Effective Delivery of Training. Utilize a variety of training methodologies, techniques, concepts, learning tools practices to ensure maximum effectiveness of training programs. Prepare and maintain reports on the improvement and create training strategies. Maintain a database of all training materials. Feedback/Scores.