I am a training consultant that has many different areas of expertise. I have over 11 years of experience in Customer Service and also coaching. I spent six years in financial services and during that tenure I was a consultant for two years on a mergers and acquisitions team. Since leaving financial services, I am now in IT consulting and with experience in instructional design, leading projects, classroom facilitation, and Oracle User Productivity Kit software. I have excellent presentation, time management and project management skills.