My strength is in creating robust learning and change management solutions, typically related to Information Security, Governance and Compliance. I am PMP and IT Infrastructure Library ITIL-v3 certified. I have designed and created e-learning, ILT and WBT for global audiences. I have also worked with subject matter experts to gather requirements, conduct needs assessments, to design and develop the training, and to coach classroom delivery. My software skills include HTML, Dreamweaver, FrontPage, Articulate and Captivate, and the MS Office Suite. I have taught presentation skills.