I am a experienced Technical Support and Customer Service Representative, 4 years in the service. Data Entry Specialist for 6 months. E-mail Support Representative for almost 2 years. I am an efficient troubleshooter, problem solver, providing solutions, and delivering customer assistance. Strong background in Hardware repair. Expert in Office productivity like Microsoft Excel and Word. I am a full-time freelancer and can work Australian or U.S. business hours. I am a stay-at-home mom, a graduate of BS in Information Technology. Hardware Servicing NC II passer of TESDA (Technical Education and Skills Development Authority). I volunteered as a facilitator of the 5th Army Training Group. Training and Doctrine Command, Philippine Army. I also served as a PCOS Technician for the May 2013 National Election. I served as an assistant secretary of the Board Member in our province, I worked as an encoder. And during my On-the-Job training I also served as a substitute computer teacher and data entry worker. I can handle extreme pressure and can work under minimal supervision. I am aggressive, ambitious, and self-motivated.