Customer service representative with a Bachelor of Science in Business Administration, specializing in Customer Service. Expertise in using CRM tools such as Zendesk, Zoho, Shopify, Workiz, and Hubspot. Experienced sales and marketing agent in the e-commerce industry with a strong customer-centric focus, problem-solving ability, result-driven approach, excellent communication skills, and technical skills required for WordPress, Canva, and CMS platforms. Maintaining positive business relationships with clients and promoting the value of services are two of my passions. I'm looking to use my skills and experience to provide exceptional customer service while also contributing to the growth of a dynamic organization.