Objective To work online both as an individual and also as a team in order to create employment amongst the youth. Abilities ? Excellent written and verbal communication skills, with an eye for detail.? Extremely productive in a high volume, high stress, environment.? Proficient in the use of Microsoft packages.? Self starter with a can do attitude. Employment History2007 – 2009 Kencall EPZ Ltd Transcriber/Customer Service ExecutiveResponsibilities included transcription of voice to text and also long audios of over one hour some with up to 4 speakers. Handling clients queries over the phone and also telesales. Education2000 – 2002 Kenya Institute of Management Diploma in Business Management1999 Secretarial Blanes Secretarial CollegeHobbies Reading, writing, cooking, traveling and volunteering in children’s homes.Referee Irene Muthoni Hilton hotel Supervisor07223488826 muthoniki@gmail.com