As a document support specialist and trainer for upwards of 15 years, I have managed projects that required accurate revisions, conversion and execution of confidentiality according to the exacting standards of the client. I have also been responsible for ensuring that clients were furnished with adequate technological support necessary to complete projects. Under minimal supervision, I have gained the full trust and confidence of internal and external clients and have a comprehensive grasp of the requirements of a word processing and software support position that includes, but is not limited to, confidentiality, speed and accuracy. I have an uncanny ability to spot issues and resolve them even without direction. My previous employers have all agreed that I do not confine myself to the minimum requirements of my position. In an effort to streamline documentation, I have recommended enhancement and/or new implementation to software programs. I spearheaded change initiatives relating