I am a native Arabic speaker and very good in both spoken & written English, possess excellent verbal and written communication skills. I have excellent computer skills including Excel, Word, Powerpoint, and outlook, I am also proficient in using google documents, dropbox, google drive with ability to learn any new software in a short period of time. I have great time management skills with ability to multitask which allows me to get the job done within a short turnaround. I am a fast learner, hard worker who has a great ability to work under pressure. I specialize in: • Email Support. • Updating Knowledge Base and work templates. • Training and supervising new agents. • Translation from and into English, Arabic.