Proofreading is the process of reviewing the final draft of a piece of writing to ensure consistency and accuracy in grammar, spelling, punctuation, and formatting.(2) Transcription is the process in which speech or audio is converted into a written document. Closed captions are time-coded to the video, while a transcript is just the text with no time information (3). Translation is a service which changes words or text from one language to another language. A deep understanding of both languages used is vital for this to be accurate.