Hands on experience in ASP.net, C#, WCF, MVC, Oracle, MS SQL, Salesforce, Cisco Contact Center, Telephony integration with CRM, XMPP, Managed and executed several projects such as UniAgent (Cisco CTI Connector), Siebel Communication Driver with Cisco (CTI), Oracle Teleservices Telephony Adapter with Cisco, UniAgent (Cisco CTI Connector), Microsoft Dynamics with Cisco CTI Connector and others.