SGM Tax Services is a dynamic startup specializing in U.S. sales and use tax consulting and compliance services. Our mission is to simplify tax compliance for businesses of all sizes, ensuring they meet all regulatory requirements while optimizing their tax strategies.
As the Chief Operating Officer (COO) at SGM Tax Services, I ensure efficient day-to-day operations. In collaboration with co-founders and senior executives, I develop and implement strategies that drive growth, streamline processes, and enhance client satisfaction.
My key responsibilities include:
Operational Leadership: Manage daily operations for seamless service delivery and Monitor KPIs for performance improvements.
Strategic Planning: Identify growth opportunities and streamline processes and Expand service offerings and market reach.
Client Relations: Maintain strong client relationships and Align operations with client expectations.Technology and Innovation: Drive technology adoption to enhance efficiency and Integrate new technologies and innovative practices.
Financial Management: Oversee budgeting, forecasting, and financial planning and Manage operational expenses and ensure accurate reporting.