Usability studies serve several purposes. The most important is to evaluate or measure your users’ overall experience and levels of satisfaction. We employ a number of different methods and approaches to suit our clients’ purposes. Usability as a discipline is at the heart of every stage of our process It’s not something that we tack on at the end of a project. However, we are often asked to conduct usability reviews and testing of existing solutions for our clients. Then we come up with practical recommendations based on our expert or user–based testing and research. Perfect for On-line services that wish to evaluate and improve the quality of their offer. Benefits 1. Win points and pain points. - Discover the opportunities and problems that lie within the experience you offer your clients. 2. Improve user experience - Receive comments and suggestions concerning how you can improve your users’ experience. 3. Usefulness, simplicity, pleasantness. - Receive a qualitative evaluation of the usefulness, simplicity, and pleasantness of your offer.