Usability Testing

SixSigma Green BeltITIL – Information Technology Infrastructure Library V3IBM Certified Solution Designer (Object Oriented Analysis and Design, UML2)CLP – Certified Lotus Professional R7MCA – Master in Computer Application BSc – Graduation in MathematicsNotable Achievements:• Successful completion of Six Sigma project• Awarded for maintaining the QA process in the team• 98% project delivery on time• Reduced the number of issues by doing problem management• Maintained the issue Q to the minimum• Maintained the 95% SLA of the support project• 100% utilization of freshers in 3 weeks