All Services Programming & Development Usability Testing Share This Copy Link Directly Copy $12/hr · Starting at $25 4 years of IT experience specifically in the IT Service Desk tier 1 and 2 levels of troubleshooting and assistance. I bring a professional manner of support and assistance to the customer as well as co-workers. My duties in these areas have covered website support, laptop loading and imaging, production monitoring and analysis, creating and maintaining SOPs and work-flows, and external/internal customer support. Skills & Expertise Bmc RemedyManagement 0 Reviews This Freelancer has not received any feedback.