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Writing & Translation

User Guide | Help | Support | Knowledgeb

$15/hr Starting at $50

https://www.youtube.com/watch?v=QQOV3w57wwI 1. Over 15 years of experience in writing manuals, guides, online help, knowledgebase and support for various technical platforms and domains. 2. Written over 500 manuals. 3. Raised to top 10 on Elance. https://www.elance.com/s/pulomas/ 4. Two post graduate degrees - Computer Science and Business Management + Brainbench and CompTIA certifications 5. Specialized in providing services of documentation - Online Help, Web Help, User Manuals, ebooks, blogs, User Guide, Audio & Video Transcriptions, Getting Started Manual, Installation Guide, Admin Guide, PowerPoint Presentation, White Paper, FAQ, Training Manual, Trainer's Guide, Test Documents, Release Notes, Tech Reports, API Guides, Test Templates, Test Specifications, and Software Specification documents. 6. Some of the projects successfully completed by me. • ITapp AppCenter – Online Help for cloud based platform for provisioning, configuration, management and delivery of applications and infrastructure. • Storan –Dr.Explain based online help for medical record review platform for managed care plans, physicians, hospitals and service bureaus. • SystemX – Online help for an accounting ERP application. • Patient Sites – User Guide for CMS based application for managing and publishing physical therapy websites. • AlbaSpectrum Alba 360 – User guide for workflow management application. • Xcellence Mining RiskView Template – User Manual for application on managing risks. • AssetAware – Madcap Flare Help for Asset Tracking and Managing Application. • BackAzimuth – Online Help for Advanced Keyword Management Software. • Champ – Zendesk based online help for a broadcasting and channel management software. • SoftNAS – Online Help created in Dr. Explain for Cloud based Enterprise NAS for VMware, Hyper-V and Amaxon EC2. • Streamline Shipping – Robohelp based Online Help for salesforce.com implemented Shipping ERP application. • POS Hotel – CHM help for POS based hot

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$15/hr Ongoing

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https://www.youtube.com/watch?v=QQOV3w57wwI 1. Over 15 years of experience in writing manuals, guides, online help, knowledgebase and support for various technical platforms and domains. 2. Written over 500 manuals. 3. Raised to top 10 on Elance. https://www.elance.com/s/pulomas/ 4. Two post graduate degrees - Computer Science and Business Management + Brainbench and CompTIA certifications 5. Specialized in providing services of documentation - Online Help, Web Help, User Manuals, ebooks, blogs, User Guide, Audio & Video Transcriptions, Getting Started Manual, Installation Guide, Admin Guide, PowerPoint Presentation, White Paper, FAQ, Training Manual, Trainer's Guide, Test Documents, Release Notes, Tech Reports, API Guides, Test Templates, Test Specifications, and Software Specification documents. 6. Some of the projects successfully completed by me. • ITapp AppCenter – Online Help for cloud based platform for provisioning, configuration, management and delivery of applications and infrastructure. • Storan –Dr.Explain based online help for medical record review platform for managed care plans, physicians, hospitals and service bureaus. • SystemX – Online help for an accounting ERP application. • Patient Sites – User Guide for CMS based application for managing and publishing physical therapy websites. • AlbaSpectrum Alba 360 – User guide for workflow management application. • Xcellence Mining RiskView Template – User Manual for application on managing risks. • AssetAware – Madcap Flare Help for Asset Tracking and Managing Application. • BackAzimuth – Online Help for Advanced Keyword Management Software. • Champ – Zendesk based online help for a broadcasting and channel management software. • SoftNAS – Online Help created in Dr. Explain for Cloud based Enterprise NAS for VMware, Hyper-V and Amaxon EC2. • Streamline Shipping – Robohelp based Online Help for salesforce.com implemented Shipping ERP application. • POS Hotel – CHM help for POS based hot

Skills & Expertise

AccountingAPIBillingCloud BasedComputer ScienceCredit ManagementEcommerceERPHotel ManagementMadCap FlareManagement SoftwareMedicalMedical BillingOnline HelpPowerpointRobohelpSalesforceTechnical WritingUser GuideUser GuidesUser Interface DesignUser ManualsWordPress

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