I have been in the BPO industry for over 13 years and throughout my career I have acquired knowledge, skills and behaviors which not only allowed me to be successful in my career but also gave me the opportunity to develop other people to become effective leaders for the organization. My role was unique because it gave me the opportunity to make a difference in the lives of our employees by helping them achieve their career aspirations and become a better version of themselves, which made my job rewarding and fulfilling. I am very passionate at what I do and I am committed to ensure that I see each and every employee achieve their goals and reach their highest potential in the organization primarily through selection process, coaching, mentoring, training and managing development programs for our future leaders. Skills include: Project management Layout design Lead generation Admin management Customer Support Performance Devevelopment Coach Training and Development Data/process management and Analysis