Customer service is my expertise. I've been in the BPO industry for 10 years now and have already handled multiple accounts catering to US, UK, Canadian, and Australian customers. I also have one year of experience as a Virtual Assistant, whose main responsibility is scheduling appointments with our Clients/Customers and also handle cold calling/follow-ups, email management, and customer support. Throughout my career, I have maintained professionalism in all aspects and good relationships with our clients and everyone on our team. My problem-solving abilities allow me to work extremely well under pressure and meet deadlines. I’m also someone who is able to take initiative and am a good team player. My determination and passion is one of the good quality that I can contribute to the company which I think is helpful for performing any tasks productively. I believe that my communication and listening skills are beyond average. I am very open to new ideas and I would challenge myself every day to learn new things that will help me in the future to advance my career. Please contact me via email should you want to hire me. I am looking forward to working with you.