Throughout my career, I have mainly worked for Customer Service / Technical Support. With over 5 years of experience under my belt, I am your best bet. Dedication and passion are the reasons why I chose this career and I want to be part of something that encourages learning and has a proactive work environment to evolve with the organization and gain a great deal of experience. I have assisted multi-billion dollar companies like Microsoft. My specialization lies in excellent and quality customer phone support, tech support, chat and email support, data entry, virtual assistance, email management, and order processing. My goal is to impart my knowledge, skills, and expertise to my clients and to support and contribute to their business' demands towards success. I am a versatile type of support representative who is hungry to learn new things. I work well with different types of people and personalities and has strong analytical skills. Ability to coach, conduct team huddles, facilitate internal and external QA calibration and any other tasks that require multitasking. Computer literate especially in Windows Operating System and excellent interpersonal and analytical skills. Applications and Tools : • Quick Connect • Google Docs • Google Sheets • LogMeIn • Communication Console • Microsoft CAP • Microsoft ASD • Microsoft VKB • Communication Console less