With over five years of experience in handling content research/data entry in academic writing,i also have two years of experience handling customer inquiries and complaints via phone and email for a BPO company. Currently, working with samasource Kenya as a quality reviewer analyst and a part time online employee i have achieved my goal of delivering quality work to my clients . -Data Entry -Data Scrapping -Web Research -Email Handling -Order Processing -MS Office (Excel, Word) -Google Spreadsheets -Typing Speed (40 wpm) -Windows 7, 8 and 10 -Adobe Acrobat -Dropbox -LinkedIn Hardworking, fast-learner, detail-oriented and works efficiently.