Hi there, I am Ema, an Outside-the-box thinker from Croatia! :)
Croatian is my native language, and I speak and write English and French on a professional level. I am currently studying Norwegian, and I speak some German and Spanish.
I have a lot of Translating and Proofreading experience.
At the moment, I am looking for intercultural projects which would allow me to use my administrative, interpersonal, and language skills.
I hold a Master's degree in French Language and Literature and Comparative Literature but there are many competencies one does not acquire in university. There are numerous skills that I have acquired from working in a corporate environment for the past years, some of which are important for the VA job and include:
Excellent communication skills
Excellent time management skills
Attention to detail
Advanced MS Office skills
Managing client’s calendar/schedule
Building or managing databases (of contacts, for example)
Booking appointments and calls
Making travel arrangements
Monitoring voicemail
File management (in Google Drive, Dropbox, etc.)
Data entry (both alpha and numeric)
Creating reports
Generating forms
Preparing slideshows
PDF conversions
PDF merging or splitting
Drafting letters, emails, internal communication, etc.
Preparing agendas
Sending cards/gifts (for holidays, thank you’s, milestone events, etc.)
Personal online shopping
Setting up spreadsheets
Drafting presentation slides
Processing orders and shipments
Processing refunds
Handling customer inquiries
Operating live chat
Following up on orders, inquiries, etc.
Chasing outstanding payments
Updating member records
Inviting/approving requests to join a membership community (e.g. Facebook)
Sourcing photos
Editing photos
Creating graphics
Uploading posts
Formatting posts to be published
Scheduling posts for publication
Improving posts with social share options (such as Click-to-Tweet)
Adding internal links to posts
Adding affiliate links to posts
Proofreading posts
Editing posts
Coordinating with contributors and guest posters
Managing the editorial calendar
Generating topic ideas
Drafting content
Topic research
Compiling, formatting, and uploading ebooks
Leaving comments on other blogs
Contacting influencers and potential partners on behalf of your client
Participating in relevant groups or forums
Reaching out to advertisers for ads or sponsored post
Writing product descriptions
Editing content, etc.
Just contact me and relax :)