I'm an experienced Customer Service Representative with a firm grip of the English language in both spoken and written, a fast learner, an efficient worker that focuses on quality and needs minimal to no supervision when working. Throughout my experience in customer service, I learned to develop my communication skills, professional client handling, proper phone etiquette, ease of adapting to different processes, strong work of ethic and delivering goal-oriented results. All these were my takeaways from my 3 years of working in the BPO industry.