I have been in the BPO industry for more almost 10 years. I already handled different accounts for customer service, telemarketing, email and chat support, just to name a few. Just recently, I have worked as a Team Leader for a foreign exchange company. I have been calling business in Australia and New Zealand qualifying leads concerning international transfers and foreign exchange payments. I am also looking after individuals who do international transfer. I do also data gathering at data mining using different search engine platforms available. I used to work also for a BPO company that deals with small to medium size business in the US and Canada. I did info/data gathering and appointment setting on behalf of our clients. I worked as a resident concierge for a real estate service provider based in California. This is my first online job. I worked side by side with the Sales and Marketing Manager. I helped her with the task that she can no longer handle like research and data gathering.