• Performing broad help capacities—including overseeing web content, speaking with groups, sending pamphlets, and organizing general operations—while keeping up a predictable level of polished methodology and exactness. • Conveying reliably by means of telephone, email, and Skype, guaranteeing dependable progressing contact for the duration of the day. • Track record of providing effective and efficient administrative support to customers while based in a remote location. • Demonstrated ability to handle support ticketing systems by ensuring prompt replies and early resolutions of customers’ problems. • Demonstrated expertise in handling several projects simultaneously by ensuring maintenance of quality for each one. • Helping in customer care and technical support whenever needed.