All Services Sales & Marketing Lead Generation & Customer Acquisition Virtual Administrative assistance Share This Copy Link Directly Copy $50/hr · Starting at $75 Lead GenerationDefinition: The process of identifying and attracting potential customers (leads) for a business.Tasks: Researching target audiences, gathering contact information, using marketing tools to find leads, and nurturing relationships through communication.Tools: CRM systems, LinkedIn, lead generation software (e.g., Hunter, ZoomInfo).2. mail MarketingDefinition: Using mail campaigns to promote products, services, or brands, as well as to build and maintain customer relationships.Tasks: Writing, designing, and scheduling mails, managing email lists, tracking open rates and engagement, and optimizing campaigns.Tools: Mailchimp, ConvertKit, Constant Contact.3. Customer SupportDefinition: Providing assistance to customers with inquiries, issues, or requests.Tasks: Responding to mails, phone calls, or live chats, troubleshooting problems, resolving complaints, and ensuring customer satisfaction.Tools: Zendesk, Freshdesk, live chat platforms, helpdesk systems.4. Appointment SchedulingDefinition: Organizing and managing appointments for individuals or teams.Tasks: Setting up meetings, sending reminders, confirming appointments, and handling calendar conflicts.Tools: Google Calendar, Calendly, Microsoft Outlook.5. Executive Administrative AssistanceDefinition: Providing high-level administrative support to executives or business leaders.Tasks: Managing schedules, organizing meetings, handling travel arrangements, preparing reports, and conducting research.Skills: Strong communication, organizational skills, discretion, and attention to detail.Tools: Microsoft Office, Google Suite, project management software.6. File ManagementDefinition: Organizing, storing, and maintaining files, both digital and physical, for easy access.Tasks: Creating file structures, ensuring proper naming conventions, backing up data, and maintaining a secure file storage system.Tools: Google Drive, Dropbox, OneDrive, file management systems.7. Online ResearchDefinition: Gathering information from the internet to assist with decision-making, reporting, or problem-solving.Tasks: Identifying reliable sources, summarizing findings, and presenting data in an easily digestible format.Tools: Google, research databases, and specific industry tools.8. Administrative AssistanceDefinition: Supporting with general office tasks to ensure smooth operations.Tasks: Handling correspondence, managing mails, organizing files, preparing reports, handling data entry, and maintaining office supplies.Tools: Google Suite, Microsoft Office, project management software.9. Project ManagementDefinition: Overseeing a project from initiation to completion, ensuring that it meets deadlines and stays within budget.Tasks: Planning, setting goals, assigning tasks, monitoring progress, and ensuring clear communication between team members.Skills: Leadership, communication, and problem-solving.Tools: Trello, Asana, Monday.com, Basecamp. Skills & Expertise Appointment SettingChat SupportCommunication SkillsContact ManagementCustomer AcquisitionCustomer ServiceData ManagementLead GenerationManagementMarketingMicrosoftPresentation DesignResearch 0 Reviews This Freelancer has not received any feedback.