I have dedicated over 6 years to this field and have successfully completed several managerial classes as well as numerous online Administrative classes. I have served in various industries and performed various tasks including: • Clerical Services: I assisted with document production, editing/proofing/data entry. I also took care of all scheduling and calendar management. • Email Support: This included checking, screening and responding to all personal or business emails. I also organized inbox and folders and conducted email blasts. • Social Media Management: I updated my clients personal or business accounts and assisted with increasing brand awareness. I have experience with Facebook, Twitter, LinkedIn, YouTube and Google Plus. • Data Entry: Updated data into the computer, usually from paper documents or raw data that was given to me. • Appointment Setting: Received and made calls to convert leads into qualified prospects. • Virtual Receptionist: Acted as a receptionist or switchboard operator and routed, filtered, and directed calls to where they needed to go. If there was not anybody available I would take a message and pass it to the appropriate party. • Bilingual Services: I assisted customers who spoke Spanish only with any issues or questions they had.