I have been part of the BPO industry for 12 years and counting. My expertise ranges from basic customer service support, handling escalations and consultative selling. I can do anything related to my job. I’ve gathered a ton of experiencing servicing markets in the USA and Canada.
I am acquainted enough with the skills that are demanded on the job related to Customer Service and Consultative Selling. Also, I have a bachelors degree in Business Management.
Along with these, I am adept with the following:
1. Immense organizing skills.
2. 100% assurance of making clients happy.
3. Meeting managements targets and reaping good results out of it.