As a virtual and admin assistant I do the following tasks: -
1. Administrative Support:
Managing mails and scheduling appointments.
Handling phone calls or messages.
Organizing and maintaining files (e.g., digital filing, data entry).
Preparing reports or documents.
2. Customer Service:
Responding to customer inquiries via mail, chat, or phone.
Managing customer accounts and orders.
Providing troubleshooting or product support.
3. Social Media Management:
Creating, scheduling, and posting content.
Engaging with followers, responding to comments, and tracking analytics.
Running paid social media campaigns or promotions.
4. Content Creation:
Writing blog posts, articles, or website copy.
Proofreading and editing written content.
Designing basic graphics or infographics.
5. E-commerce Support:
Managing online stores (e.g., Shopify, Etsy, Amazon).
Product listing, inventory tracking, and order fulfillment.
Handling customer service for e-commerce platforms.
6. Personal Assistance:
Booking travel arrangements or accommodations.
Making reservations for events or appointments.
Managing personal finances or organizing household tasks.
7. Marketing Support:
Assisting with mail marketing campaigns (e.g., Mailchimp, Constant Contact).
Conducting market research or competitor analysis.
Supporting SEO efforts and keyword research.
8. Project Management:
Coordinating and tracking tasks and deadlines.
Communicating with team members or clients on project updates.
Organizing virtual meetings and tracking progress.
9. Technical Support:
Handling website maintenance or troubleshooting.
Assisting with software or platform-related issues.
Supporting tech setups for virtual meetings or webinars.
10. Research:
Conducting market research, competitor analysis, or industry trends.
Finding relevant information for reports, blog posts, or presentations.
Gathering data for decision-making or business strategy.
My skills are as follows:
Communication Skills: Communicates very well both orally and in writing. Possess
good presentation skills and people-handling techniques.
Analytical Skills: Recognizes areas of weaknesses requiring improvements
and makes recommendations to the management for consideration,
approval, and implementation.
Team player: Works as a competent member of the team, willingly providing
back- up support for coworkers when appropriate and actively supporting group
goals.
Computer Skills: Working Knowledge of Microsoft applications (Word,
Excel, Office, PowerPoint, Outlook, Access), ERP and e services.