Experienced Virtual Assistant & Customer Support Specialist offering efficient administrative support and exceptional customer service. As a Virtual Assistant, I specialize in inbox management and organization, calendar scheduling, document organization, data entry, and project coordination, ensuring seamless business operations.
I streamline workflows using Google Workspace, Microsoft Office, Trello, Asana, Monday.com, Clickup, and Slack to enhance productivity.
In Customer Support, I provide inbox, chat, and social media customer support service, handling 100+ inquiries daily with 98%+ response rates and 90% first-contact resolution. Proficient in Zendesk, Freshdesk, and CRM tools, I deliver fast, professional, and friendly support that boosts customer satisfaction and retention. Let’s optimize your business operations and customer experience today.