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Administrative & Secretarial Personal / Virtual Assistance

Virtual Assistance and Customer Support

$10/hr Starting at $25

Experienced Virtual Assistant & Customer Support Specialist offering efficient administrative support and exceptional customer service. As a Virtual Assistant, I specialize in inbox management and organization, calendar scheduling, document organization, data entry, and project coordination, ensuring seamless business operations. 

I streamline workflows using Google Workspace, Microsoft Office, Trello, Asana, Monday.com, Clickup, and Slack to enhance productivity.

In Customer Support, I provide inbox, chat, and social media customer support service, handling 100+ inquiries daily with 98%+ response rates and 90% first-contact resolution. Proficient in Zendesk, Freshdesk, and CRM tools, I deliver fast, professional, and friendly support that boosts customer satisfaction and retention. Let’s optimize your business operations and customer experience today.

About

$10/hr Ongoing

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Experienced Virtual Assistant & Customer Support Specialist offering efficient administrative support and exceptional customer service. As a Virtual Assistant, I specialize in inbox management and organization, calendar scheduling, document organization, data entry, and project coordination, ensuring seamless business operations. 

I streamline workflows using Google Workspace, Microsoft Office, Trello, Asana, Monday.com, Clickup, and Slack to enhance productivity.

In Customer Support, I provide inbox, chat, and social media customer support service, handling 100+ inquiries daily with 98%+ response rates and 90% first-contact resolution. Proficient in Zendesk, Freshdesk, and CRM tools, I deliver fast, professional, and friendly support that boosts customer satisfaction and retention. Let’s optimize your business operations and customer experience today.

Skills & Expertise

Administrative AssistantAppointment SettingCalendar ManagementCorrespondence ManagementCustomer ServiceDictationExecutive AssistantFile ManagementHelp DeskHotel BookingMultitaskingOffice AssistantOffice ManagementPersonal AssistantProduct UploadingProfessional OrganizerRecords ManagementSecretarial SupportTime ManagementTravel BookingVirtual Assistants

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