𝐇𝐢 𝐭𝐡𝐞𝐫𝐞, 𝐈'𝐦 𝐍𝐨𝐫𝐦𝐚 - A native English Customer Service Representative and Non-Fiction Writer with over 6 years of experience. I've worked in the BPO sector and have had the pleasure of ensuring customers' happiness for companies such as Amazon and Shutterfly.
Throughout my online journey, I've refined my project management skills and have transitioned into handling administrative tasks. This shift enables me to support busy CEOs and grant them more valuable time.
I have experience with:
✔️Dialpad
✔️Nextiva
✔️Freshdesk (ticketing software)
✔️Shopify
✔️Wix
✔️Google Suite
✔️Microsoft Office apps
✔️Canva
✔️Slack
I also enjoy writing and offer non-fiction content writing services (such as LinkedIn ghostwriting and blog creation). If you've made it this far—thank you for taking the time to check out my profile. Looking forward to our partnership! 🙂