I am a compassionate and dedicated Account Associate with 7 years of BPO experience, well-versed in handling care situations. A critical thinker with the ability to administer appropriate care promptly with a calm demeanor, carrying out leader orders with effectiveness and determination. Team player dedicated to workplace satisfaction.
- Providing Customer Service via phone calls and chat
- Answering a general question on certain products and services
- Managing online account access as per client request
- Managing email access as per client request
- Assisting clients in processing orders online
- Assisting clients in processing scheduled payments Assisting clients in appointment setting