I'm a motivated and organized medical doctor, graduated from the University of Zulia, Venezuela (GPA 3.57). Great communication skills, native Spanish speaker, and very good command in spoken and written English, French and Italian. 

EXPERIENCE

Puertas Automáticas de Occidente 2013 - 2018

Customer Supporter Communication with clients through calls and emails, solving clients' concerns, administrative tasks. Freelancing 2018-2020 Translator Translation of documents such as essays, letters, resumes, and others from Spanish to English, French and Italian about general topics. Creating Canva posters, providing PowerPoint presentations. 

Venezuelan Red Cross 2020-2020 - Restoring Family Links Coordinator

Coordinator of the Restoring Family Links (RFL) Red Cross Program. Organizing events in different communities to promote the program with public educational sessions. Administrative tasks. 

Valatam 2021-Current Virtual Assistant 

NORSTONE USA 2021- Current - Logistics Coordinator

Customer service, CRM management, logistics coordination, preparing orders, creating daily shipments, sending daily tracking emails of shipment status, managing inventory, communicating with clients through emails, solving clients' concerns. 

Moving Moments 2021 - 2021 - Community Connector

Contacting talented artists by DM using templates, communicating with artists through email, collecting images and videos from Shutterstock, Managing Google Spreadsheets.

SKILLS:

English 

French 

Italian

Customer Care 

Google Drive 

Google Calendar 

MS Office 

Trello 

Zoom 

Slack 

Canva 

MailChimp 

Zoho