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Administrative & Secretarial Customer Service & Account Management

VIRTUAL ASSISTANCE|CUSTOMER SERVICE

$5/hr Starting at $25

"Efficient Virtual Assistant | Certified in Data Entry | Customer Service Representative"


Hello! I’m Chima, a dedicated Virtual Assistant with a strong foundation in data entry, customer service, and virtual assistance. As a certified data entry personnel and an ALX-trained VA, I bring a versatile skill set to help streamline administrative tasks and ensure exceptional support for clients.


My experience includes:

✅ Data Entry: Efficient and precise data management, ensuring information accuracy and easy 

       retrieval.

✅ Customer Service: Proven background in customer service, where I developed excellent 

       communication and problem-solving skills to enhance client satisfaction.

✅ Virtual Assistance Projects: Completed various VA projects, gaining hands-on experience with 

       tasks such as document organization, email management, calendar scheduling, and social media 

       support.


Core Skills: 

✅ Virtual Assistance

✅ Calendar Management & Appointment Scheduling

✅ Social Media Management

✅ Email Management and Marketing

✅ Research

✅ Responding to Customer Inquiries

✅ Email Writing and Follow-ups

✅ File, Folder, and Email Organization

✅ Client Meeting Coordination

✅ Supplier and Customer Communication

✅ Customer Query Handling via Email or Chat


I’m passionate about providing high-quality assistance to small businesses and busy professionals. With a strong work ethic, keen attention to detail, and commitment to continuous learning, I’m ready to tackle projects of all sizes and complexity. Let’s work together to optimize your workflows and keep your operations running smoothly!


Let’s connect and discuss how I can support your business goals!


About

$5/hr Ongoing

Download Resume

"Efficient Virtual Assistant | Certified in Data Entry | Customer Service Representative"


Hello! I’m Chima, a dedicated Virtual Assistant with a strong foundation in data entry, customer service, and virtual assistance. As a certified data entry personnel and an ALX-trained VA, I bring a versatile skill set to help streamline administrative tasks and ensure exceptional support for clients.


My experience includes:

✅ Data Entry: Efficient and precise data management, ensuring information accuracy and easy 

       retrieval.

✅ Customer Service: Proven background in customer service, where I developed excellent 

       communication and problem-solving skills to enhance client satisfaction.

✅ Virtual Assistance Projects: Completed various VA projects, gaining hands-on experience with 

       tasks such as document organization, email management, calendar scheduling, and social media 

       support.


Core Skills: 

✅ Virtual Assistance

✅ Calendar Management & Appointment Scheduling

✅ Social Media Management

✅ Email Management and Marketing

✅ Research

✅ Responding to Customer Inquiries

✅ Email Writing and Follow-ups

✅ File, Folder, and Email Organization

✅ Client Meeting Coordination

✅ Supplier and Customer Communication

✅ Customer Query Handling via Email or Chat


I’m passionate about providing high-quality assistance to small businesses and busy professionals. With a strong work ethic, keen attention to detail, and commitment to continuous learning, I’m ready to tackle projects of all sizes and complexity. Let’s work together to optimize your workflows and keep your operations running smoothly!


Let’s connect and discuss how I can support your business goals!


Skills & Expertise

Account ManagementAdministrative AssistantBackground DesignClient AdministrationClient AssessmentClient ContactClient DevelopmentClient Issue ResolutionClient OrientationCustomer ServiceData EntryData ManagementManagementOperations ManagementOrder ProcessingTelephone SupportWorkflow ManagementWriting

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