Hello, Welcome to my profile🥰.
I am your go-to Virtual Assistant. I’m here to help you reclaim your time and focus on what truly matters—growing your business. As an experienced Virtual Assistant, Executive Virtual Assistant, Customer Support Specialist, and Administrative Assistant with over three years of proven success, I specialize in handling the tasks that weigh you down, ensuring your business runs smoothly and efficiently.
HOW I ADD VALUE: ➢Executive Assistance: Managing email correspondence, scheduling meetings, and ensuring your calendar stays organized. ➢Customer Support Excellence: Handling inquiries, resolving issues, and delivering exceptional client service. ➢Administrative Support: Travel coordination, expense tracking, and presentation preparation. ➢Data Management: Proficient in CRM tools like Zendesk, Salesforce, and Zoho to streamline client information and reporting. ➢ Airbnb Virtual Assistance: Manage listings, guest communication, booking coordination, and ensure top-notch hospitality for your Airbnb business.
MY SKILLSET: ✔ Executive Support: Calendar management, email handling, travel coordination, and meeting preparation. ✔ Customer Support: Professional communication, resolving inquiries, handling disputes, and ensuring customer satisfaction. ✔ Tech-savvy: Proficient in Microsoft Office Suite, Google Workspace, CRM tools (Zendesk, Zoho, Salesforce), and scheduling platforms like Calendly. ✔ Data Management: Accurate data entry, CRM updates, and maintaining organized records. ✔ Problem-solving: Anticipating challenges and providing effective solutions to improve efficiency. ✔ E-commerce Support: Managing orders, tracking shipments, processing refunds/returns, and handling customer inquiries across platforms like Walmart, eBay, and online stores. ✔ Internet Research: Conducting thorough research to support decision-making and business operations.
WHAT I OFFER: I’m not just here to complete tasks, I’m here to create an impact. My goal is to free up your time so you can focus on strategic priorities while I handle the day-to-day. Send me a message today to get started!