I am efficient, flexible and hard working individual who has experience working in the call center industry for almost a year. An excellent communicator with ability to collect information and other administrative task. I worked as an Outbound Sales Agent for companies based in the US. Also, practice my course as an Information Technology graduate as a Technical Support. As a freelance agent, I appreciate the diversity and time that help me grow, learn and improve. I am passionate, honest and result driven. I believe I have the characteristic to help and establish good relationship with customers and clients. I have experienced working as a secretary for a small business and also as a support staff for total order management group. My job includes, but not limited to, reviewing and process application of clients. Prepare documents needed such as contracts, forms, vouchers and payable. Encoding and filing records. Processing of orders and ensure are made/served accurately and on time. Monitoring and updating of delivery transactions and sending requested reports. Assists Sales Staff and Channel Specialist with Account's Concern