I have 12 years experience in Customer Service Management and an educational background in English and Journalism. I have worked recently in roles of Research Analyst and Virtual Assistant/Project Management. All of these positions have equipped me with:
- Excellent written and verbal communication
- Troubleshooting and problem solving
- Writing and editing
- Interviewing
- Calendar scheduling
- Project management
- Leading a team and working independently
- Balancing financial books and making deposits
I am trained and proficient in Microsoft Office, Google Drive, Slack and Click Up