Virtual Assistant and customer support (5446011)

Administrative & Secretarial Personal / Virtual Assistance

Virtual Assistant and customer support

$10/hr Starting at $100

Responding to customer inquiries via various channels, including phone, chat, and social media.
Providing product or service information, troubleshooting technical issues, and resolving customer complaints.
Escalating complex issues to appropriate departments for further investigation and resolution.
Following up with customers to ensure their issues have been resolved satisfactorily.
Collecting feedback from customers to identify areas for improvement and opportunities to enhance the customer experience.
Managing administrative tasks such as scheduling appointments, organizing emails, and handling correspondence.
Conducting research, compiling reports, and preparing presentations.
Assisting with personal tasks, such as managing calendars and organizing personal errands.

$10/hr Ongoing

Responding to customer inquiries via various channels, including phone, chat, and social media.
Providing product or service information, troubleshooting technical issues, and resolving customer complaints.
Escalating complex issues to appropriate departments for further investigation and resolution.
Following up with customers to ensure their issues have been resolved satisfactorily.
Collecting feedback from customers to identify areas for improvement and opportunities to enhance the customer experience.
Managing administrative tasks such as scheduling appointments, organizing emails, and handling correspondence.
Conducting research, compiling reports, and preparing presentations.
Assisting with personal tasks, such as managing calendars and organizing personal errands.

Appointment SettingCustomer ServiceHelp DeskOffice AssistantPersonal AssistantVirtual Assistants