Virtual Assistant (Amazon.com), recently completed the Amazon Academy VAPRO course. Knowledge in Customer Service. Return management. Order processing. Control metrics and reviews. Product search based on criteria pre-determined by the seller, for FBM and FBA. Use of tools such as: Tactical Arbitrage, Source Mugol, Oaxray, Tactical Bucket, Keepa, Amazon Calculator, OAGenius, Amalyse, RevSeller, VAPRO tools and others.