Customer Service Experienced - 4 years as Senior Marketing Staff dealing with a different type of customers who want to avail housing loans, checked all the requirements needed to be qualified to be a homeowner, response to all customers concerns in a daily basis. Create Monthly Marketing Report about housing Sales. - 5 years more or less as Customer Service Specialist in a BPO company, for Billing, Reservation, and Technical Account. - 6 months as Virtual Assistant of a Real Estate Investor based in Chicago IL. Making calls as Inside Sales Agent. Setting up an appointment for our Client for any prospective buyer or seller. - 5 months Office based Email/Chat support Specialist mainly using Shopify us our main tool to assist customers concern regarding their order.