Hi there! My name is Jennifer. I'm an experienced Customer Service professional and Virtual Assistant based in the Philippines. I have a vast knowledge in customer service, telemarketing and end to end sales. My work are mainly focused on getting my deliverable done, hitting more than the sales target, providing outstanding phone and chat support, producing excellent email responses, and making significant impact to customers. I possess a strong eye to detail and can thrive independently as well as in a team environment. I have ten years of progressive experience in customer service, sales and management in various industries. Because of my work experience, I learned to deal with diverse people of different backgrounds. And I believe that establishing an emotional connection with customers, no matter how difficult it is, is vital in order to be successful. You can count on my leadership, management and interpersonal skills. My desire to learn has always been my key to succeed. I research and study. I take all challenges positively, work hard to aim my goals whilst continuously striving for excellence.