My name is Elaine and I have worked for an e-commerce skin care business for the last five years providing the following: - customer service support via telephone and email - managed Amazon and Ebay accounts - social media management including Facebook, Google +, IG and Pinterest, YouTube - data entry and CRM management including Microsoft use of Microsoft applications - dispute management resolution - cultivation of testimonials, reviews, and feedback which lead to over 450+ company reviews and videos (lead to increased exposure and integrity of the brand) - participation in the creation of marketing initiatives and EDM creation