I was trained at a large call center in Philippines & worked as Customer Care Specialist & Outsource Call Center Supervisor in Direct Selling in India for 5 yrs.I am an Reliable ,dedicated & hardworking Professional who has worked with Hospitality industry for 3 yrs (Intercontinental group & the Claridges) & Dallas based Direct selling MNC( Mary Kay Cosmetics) for 5 yrs .I am the PERFECT assistant for your project.I can invest Daily 4-5 hrs ( Monday to Friday ) . Proficient in managing a spectrum of activities including:- Customer Support :- Inbound & Outbound calls Data Entry ( Order processing & Editing ) Email,Chat & Phone Support Efficient in Ecom ,CMS & IRIS software Complaint handling ( Refunds & Returns ) Payment tracking & reconciliation Admin Assistant:- Maintaining Reports ( Daily Sales & daily Call data ) Appointment Setter Web Research Travel Assistant Data Entry Email Handling Language:-English & Hindi ( Written & spoken ) Translation :- English to Hindi Hindi to English (Writing & Voice) I am a Graduate from Delhi University ( B.Com) & diploma holder in Aviation & Hospitality Management .I am eager to learn new tools that can enhance my skills & help me to provide the 100% job satisfaction. Have gained the experience in Event planning as well being the support source for events department & have been awarded as flawless & pillar for the same . If you looking for dedicated reliable flexible assistant ,I can assure you 100% desired results on time. Ranjana