I am a customer service support for about 5 years already in the BPO industries. I also did technical support roles. I am sending appointments to customer's that are in need of a physical technician to check their services or devices. I am answering their queries and providing solutions to them. I also do file reports of every call I received and create an organized data for it. I am also knowledgeable in Microsoft offices. I have a fluent typing skills and communication skills. I have also a background in video and photo editing.