Hi! Good day! My name is Irene and if you are looking for a seasoned Customer Care, you are on the right page. I have been in the industry for more than a decade. I am a trustworthy and an energetic person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I have an extensive background in Customer Service and have handled different types of escalations with different BPO Companies. I always deliver quality work and maximum productivity. I am new to freelancing but I was recently certified from an online virtual assistance academy where I learned the necessary skill to becoming a successful VA. I would like to offer these skills as a General Virtual Assistant. Skills I am a fast learner individual with integrity and willing to learn and explore new ideas. I am hardworking and very detail-oriented with time management skills and positive attitude. I look forward to working with you and provide you the support you need for your business and anything else you may need help with. All the best!