Education and business administration professional with a track record of leading innovative educational projects and technology in the classroom. Specialized in implementing English teaching programs, I enhance my profile with solid sales experience, customer follow-up, and loyalty, skills strengthened by the effective use of analytical and customer relationship management tools like Power BI, Salesforce, and CRM. I bring a strategic approach to project management aimed at achieving results. I am known for my ability to lead multidisciplinary teams and efficiently manage resources, always seeking to innovate and improve educational and customer management processes.