A friendly, highly energetic and enthusiastic individual with Good Communication skills Able to Multi-tasked and willing to be trained for continuous learning I have an experience in taking inbound calls making outbound Calls, Experienced in Email, Phone and Chat Support, handled survey calls, lead generations, appointment setting type of calls and telemarketing as well. I have done Customer Service work for Spectrum Cable, T-Mobile, and ACD Direct. I worked as a virtual assistant for 2 years for Virtual Gal Friday. Freelance Virtual Assistant *Administrative Task SOFTWARE HANDLED: Google Doc, Google Calendar, Google Drive, Gtalk, Skype, IE, Google Chrome, Firefox,Adobe Reader, PDF converter (Nitro PDF Converter), Magictalk/MagicJack, Xlite, VLC Player, Google Earth/Google Map, DropBox, TeamViewer, Teamwork,Infusion soft,Trello, Zendesk,ZOHO SALESFORCE, manage Word press, LinkedIn, Facebook and Twitter, Thunderbird, Hootsuite ( Social Media Management)