I am a well-rounded virtual assistant.
I am currently not employed full-time and this will be an opportunity for me to be part of a great team and showcase my best.
A responsible and dependable customer service Representative for 5 years, I had worked for telecommunications and Project accounts and obtained expertise in placing orders, service recovery for orders, billing, device troubleshooting and obtaining details of complaints. My experiences in a high-pressured environment have taught me attention to details, resilience ,and flexibility in using different tools provided by the client. I am hard working, a good listener, a fast learner and you will find me adaptable to meet employer's time zone and deadlines. I value my client's trust and I commit myself to any job, taking full responsibility in completing projects on time. I am very teachable and ready to meet deadlines.
My skills include:
• Call Handling
• Email Management
• Calendar Management
• Office Applications
• Internet research
• Data Entry and Analysis using Power Bi and SQL
I'm looking forward to helping you grow your business by sharing my experiences